A 2006 study from the European Users’ Group and the University of Mannheim provides some insight into spending on Organizational Change Management during SAP implementations. The big takeaway: half the respondents are spending more than 5% on people-related topics.

In our experience, as organizations grow in size, people-related issues expand even more quickly. Although the study did not provide specifics, it would be fair to assume smaller businesses are spending less than 5%. To get the necessary people and technical alignment, larger businesses spend more than 5%.   

% of Total Project Spent on Organizational Change Management

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